Terms of service

Terms of Service

Last updated: 2026-04-02

Welcome to our store. These Terms of Service ("Terms") govern your use of our website and the purchase of products from us. By accessing our website and/or purchasing from us, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

1. Overview

This website is operated by Rösenvård. Throughout the site, the terms “we”, “us” and “our” refer to Rösenvård. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms.

These Terms apply to all users of the site, including, without limitation, users who are browsers, customers, merchants, and/or contributors of content.

2. Online Store Terms

By agreeing to these Terms, you confirm that:

  • You are at least the age of majority in your country or region

  • You will not use our products for any illegal or unauthorized purpose

  • You will not transmit any worms, viruses, or malicious code

A breach of any of the Terms will result in the immediate termination of your Services.

3. Products & Availability

We sell rosemary-based hair care products. All product descriptions and pricing are subject to change at any time without notice.

We reserve the right to:

  • Modify or discontinue products without notice

  • Limit quantities of any product

  • Refuse any order placed with us

We strive to display product information as accurately as possible, but we cannot guarantee that all descriptions, images, or other content are completely accurate or error-free.

4. Orders & Billing

We reserve the right to refuse or cancel any order at our discretion. This may include orders that appear to be:

  • Fraudulent

  • Placed by resellers

  • High-risk transactions

You agree to provide current, complete, and accurate purchase and account information.

If we change or cancel an order, we may attempt to notify you using the email or phone number provided at the time of purchase.

5. Shipping & Delivery

We work with trusted fulfillment partners to ship your orders.

Shipping times are estimates and may vary depending on:

  • Your location

  • Supplier availability

  • Courier delays

We are not responsible for delays caused by:

  • Customs processing

  • Shipping carriers

  • External factors beyond our control

More information is available in our Shipping Policy.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy.

Due to hygiene reasons, opened or used hair care products cannot be returned unless defective or damaged.

Please review our Return Policy for full details.

7. Pricing & Payment

All prices are listed in SEK unless otherwise stated.

We reserve the right to change pricing at any time without notice.

We accept secure payments through trusted payment providers. All payment information is processed securely.

8. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon without consulting more accurate sources.

9. Third-Party Services

We may use third-party tools and services, including:

  • Payment processors

  • Shipping carriers

  • Dropshipping suppliers

We are not responsible for third-party service interruptions or errors.

10. Prohibited Uses

You are prohibited from using the site:

  • For unlawful purposes

  • To violate any regulations or laws

  • To infringe upon intellectual property rights

  • To spread malicious software

  • To collect personal information about others

We reserve the right to terminate your use of the Service for violating any prohibited uses.

11. Limitation of Liability

We do not guarantee uninterrupted or error-free service.

In no case shall Rösenvård, our directors, employees, partners, or suppliers be liable for:

  • Lost profits

  • Lost revenue

  • Loss of data

  • Any indirect or consequential damages

12. Indemnification

You agree to indemnify and hold harmless [Your Store Name] from any claim or demand due to your breach of these Terms.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this page.

It is your responsibility to check this page periodically for changes.

14. Contact Information

Questions about the Terms of Service should be sent to:

Email: hej@rosenvard.se
Store Name: Rosenvard
Business Hours: Monday – Friday

By using our website and purchasing from us, you agree to these Terms of Service.